OKITA CO.,LTD. (“we”“our”),Recognizing the importance of personal information and in order to use it appropriately, we have established the following personal information protection policy (privacy policy).
1.Handling of Personal Information
we comply with the Personal Information Protection Law and handle all personal information provided by our customers with the utmost care. This privacy policy explains how we handle your personal information.
2.Purpose of Use of Personal Information
In addition to the purposes of use described in the next section, personal information collected from customers will be used for the following purposes. (Personal information collected during the sales stage before a contract is concluded, such as at house exhibitions and site tours)
・To provide customers with home plans. (Personal information collected at the time of the conclusion of a contract or sales contract)
・To build homes for customers who have concluded a contract or sales contract.
3.Purpose of use of retained personal data
・To provide after maintenance for customer homes built by our company.
・To use in the services we provide to our customers.
・To provide customers with information about special services, new products, and more.
・To provide services that suit our customers.
・To conduct surveys regarding the usage status and usage environment of homes built by our company and to objectively understand customer satisfaction.
・To contact customers as necessary.
・To use in confirmation work for accounting audits.
4. Management of personal information
In order to keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain a security system, develop a management system, and conduct employee training. We will take necessary measures such as thoroughness, implement safety measures, and strictly manage personal information.
5.Providing personal information to third parties
We will properly manage personal information entrusted to us by our customers and will not disclose personal information to third parties except in the following cases.
（1）When there is customer consent
（2）When the information is disclosed in a manner that does not allow the identification of individual customers.
（3）When handling of personal information is entrusted to an external company for reasons such as smooth operation of business.
（4）When it is necessary to disclose based on laws and regulations.
（5）When it is necessary for the protection of human life, human health, or property, and it is difficult to obtain the customer’s consent.
（6）When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or a local government to execute affairs prescribed by law, and obtaining customer consent may impede the execution of such affairs.
6.Correction of personal information
The General Affairs Department of our company will be in charge of procedures for disclosing personal information data.
［General Affairs Department］
OKITA CO.,LTD.
Address:2-3-17,higashi-senda-machi naka-ku hiroshima-city,Hiroshima Prefecture
General Affairs Department manager:Katsura OKITA
Telephone:(+81)82-962-1108
Facsimile:(+81)82-962-1128
Email address:info@okitahome.com
7.Correction of personal information
If disclosure procedure in the preceding paragraph reveals any factually inaccurate information contained in the personal information data held by our company, we will take steps to correct, change or delete the information.
8.Handling complaints
Complaints regarding our handling of personal information will be handled by the following department. Reception hours are from 9:00 am to 5:00 pm on weekdays.
［General Affairs Department］
OKITA CO.,LTD.
Address:2-3-17,higashi-senda-machi naka-ku hiroshima-city,Hiroshima Prefecture
General Affairs Department manager:Katsura OKITA
Telephone:(+81)82-962-1108
Facsimile:(+81)82-962-1128
Email address:info@okitahome.com
